Customer service is meeting your customer’s needs in a professional way

Customer service is meeting your customer’s needs in a professional way

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Customer Service for Child Care Providers

  • Tuesday, March 6, 2018, 6:00 PM - 7:30 PM

Good Business practices will keep your child care business profitable. It’s important for child care providers as a professional to be able to understand their profession as a business. You need to be able to think about making sure you are making, money, keeping proper records for management, payroll and taxes but have you ever thought about customer service. Customer service is meeting your customer’s needs in a professional way by providing high-quality service. Customer service means making a person feel value and feel valued. This workshop will look at what quality customer service is and how it relates to child care.

Let's take a look at what good customer service looks like and how you can improve the profitability and marketability of your business.

Free training, $10 holding-fee, reimbursed to those who attend. Payment confirms registration.

Fee

Free training, $10 holding-fee, reimbursed to those who attend. Payment confirms registration.

Learn More

https://pub.cce.cornell.edu/event_registration/main/events_landing.cfm?event=c_230

Contact

Ellen Olson
Early Care & Learning, Subject Educator I
elp32@cornell.edu
(315) 223-7850 Ext 235