For more information about an insect, or how to deal with an insect problem in or around your home or garden, contact the Insect Diagnostic Lab, a program of Cornell Cooperative Extension in the Department of Entomology. For a $25 fee, an insect or related arthropod can be shipped to the lab, or a detailed photo can be emailed, for expert identification. Diagnostician Jason Dombroskie, Ph.D. has many years of experience identifying insects and other arthropods. More information about this service, including fact sheets on common outdoor and indoor insects, can be found at http://idl.entomology.cornell.edu/